Window Depot USA of St. Louis Customer Reviews

White two-story colonial home with blue shutters and trim, front porch entry, landscaped yard with large tree overhead, and attached garage with American flag

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HAPPY CUSTOMERS? What does THAT mean?

It means treating people the way we’d want to be treated…or like we’d want another home improvement company to treat Grandma. But seriously, we believe that making our customers happy means giving them the best EXPERIENCE possible, and providing the very best VALUE for their hard-earned investment.

Interior Picture of Mom and Toddler - Why Choose Vinyl Windows

They really have an amazing team lead by an emerging industry Icon. Their commitment to customer satisfaction and quality shows in everything they do - highly recommend!

Woody P.
1/29/2026

The installers, Sean, Ryan and Chris were very helpful and knowledeable during the entire process. They arrived at the appointed time and started to work immediately.They were also very friendly and affable. This is the second time we have used Window Depot to install our windows and we have not been disappointed. Great job gentlemen! Way to go! I will not hesitate to recommemd them to friends and family. Great company.

Ralph M.
6/10/2025

Great experience with Window Depot! 22 windows installed with expertise, and the ProVia windows are top quality. AC and heat runs maybe less than half compared to the failed windows that were 26 year old builder grade. Customer service was very professional, including one broken glass on delivery which they ordered immediately and replaced the sash in 2 weeks.

Mark M.
MO
5/7/2026

I had a great experience with window depot stl from start to finish. Joey initially came out and took the time to go over all the details with me.He was knowledgeable thorough and fantastic to work with. When it came time for installation Ryan and his crew did an amazing job. They were professional, efficient, and the quality of their work really shows. The entire process has been smooth and I couldn't be happier with the results. I highly recommend Windows depot to anyone looking for quality windows and excellent service. Thanks again

Amy L.
MO
5/6/2026

If I could give them 10 stars I would! From the first conversation with Joey, then to Ryan and his crew was absolutely top notch! The attention to detail, the care and respect for your home is second to none. When they came today to install windows in my home they laid down floor covers to protect our hardwood floors....how thoughtful! Extremely respectful of our home. Amazing job! Definitely recommend you to all my friends

Rod
MO
5/5/2026

Window Depot replaced most of our windows recently, and we are extremely happy with the windows and the amazing customer service we received. The project was completed as expected, in the estimated timeframe, and we found the employees to be very friendly and helpful; they seem to truly care about doing good work and keeping us happy as customers. Chris was great with some minor follow-up work, and I also wanted to mention that their sales rep (Brent) was very helpful, knowledgeable, and responsive to any questions we had throughout the process of ordering. Highly recommend Window Depot!

Mike and Patty M.
11/21/2024

We ordered our replacement windows and sliding patio door from Window Depot and had an excellent experience from start to finish. Our Product Consultant, Dominic, was extremely knowledgeable and took the time to walk us through all of our window and door options. He provided a detailed breakdown, and helped us choose the best fit for our home. On installation day, the install team - Sean, Brooks, Ryan, and Noah arrived early and immediately explained the installation process before getting to work. They were professional, clean, and efficient, and the quality of their work was outstanding. We couldn’t be happier with the results.

Bert G
1/6/2026

We had a great experience with Window Depot from start to finish. Steve gave us a very informative and personalized presentation, walking us through the different window options and helping us choose the ones that would look best for our specific area. Throughout the project, our project manager Brian kept us well informed at every step and helped us quickly and efficiently resolve a small issue that came up, which we really appreciated. The installation team—Sean, Ryan, and Noah—did an excellent job. They were professional, efficient, friendly, and very respectful of our home, and the work was completed quickly with great attention to detail. Overall, we’re extremely happy with the process and the final result, and we highly recommend Window Depot.

Bonnie A.
2/5/2026

They did a great job. My installers were Shawn Chris and Brock. They cleaned up after the job. Took their time and made sure that everything was right. Took me around afterwards and showed me everything and showed me how to used the windows and made sure I was happy with everything! And I am!

Edward L.
10/2/2025

Easy group to work with from presentation to installation. Quick to come to make a needed adjustment. Team of Ryan, Chris, Sean, Brooks and Rick are all knowledgeable and represent the company very well. Highly recommend.

Vickie S.
10/29/2025

Awesome experience, everyone was courteous and professional. The installers were efficient in removing and replacing the windows quickly, answered all my questions and cleaned up after the job was completed. My experience was wonderful and I have recommended your company to a friend. Thank you!

Aurea V.
6/2/2024

Every person I spoke to was nice and professional and helpful.

Cristal W.
7/1/2024

Windows installed yesterday, stormed last night. Inside house dry, windows still in place. Kids impressed with how quiet new windows are. WD patiently answered all my questions. Highly recommend. 2005-Another set of windows replaced. Installers professional, polite, cleaned up well. They provided service above and beyond expectations. Would recommend.

Michael A.
4/4/2024

True professional service! Jay, Brent, Rick and the entire team did a great job on our project. We had 41 windows replaced. Every step in the process was well communicated and completed on time.

Tim W.
4/9/2025

They showed up early, cleaned up everything and very polite.

Peter K.
1/12/2026

Jason and Lisa provided extraordinary customer service. No detail was too small and they communicated all aspects of the work to be accomplished in easy to understand terms. Their team of tradesmen were efficient, professional and respectful of our home. Thus the five start rating.

Elizabeth Y.
1/9/2024

The windows are good quality and the installers were great- install in a timely manner and cleaned up everything with the old windows.

Tammy L.
7/14/2022

Everyone was professional from start to finish. I asked a lot of questions and each one was respectful answered. They showed up at the time and date contracted for and finished my roof before I expected. Great attention to detail and the clean up left my property in perfect condition. I have recommended them to several of my friends. To top it off, their price was less than other quotes I received.

Judy G.
7/13/2022

Professional install...the windows and doors are excellent! Installers were terrific and fast!

John R.
10/20/2022

Very professional installation, quality sales and workmanship. Brent was very nice to work with. We can already tell the temp difference in our front room with the new windows! Highly recommend.

P. Bates
8/29/2025

Very professional! I had to have a window replaced because of hail damage and Window Depot was very helpful, with great communication, and attention to detail. I highly recommend them.

Ryan Z.
3/24/2024

Thomas, Alex, and Jeff were wonderful to work with. I had storm damage on all of my screened-in porch windows and my big picture window and they did a great job! In and out in one day, picked up after themselves, very professional, and windows look marvelous!

Linda B.
7/7/2026

We love our windows and the install crew were great guys. Everyone has been so attentive to any questions we had and addressed them right away. Would highly recommend your company.

Sandy C.
10/9/2024

Chris, Shawn & Ryan did a great job installing my windows! Very personable; cleaned up everything; and they completed the job in a timely manner. I would recommend them for your window needs. 👍🏻 I would like to add that Dominic & Rick did a good job thru the ordering process.

Lee
7/3/2025
Elegant front entrance with a dark wood door, green wreath, flanking sidelights, symmetrical planters with flowers and trailing ivy, wall-mounted lanterns, and a hanging pendant light above the door
Emerson Window Depot Picture

St. Louis’s Best Value in Replacement Windows, Entry Doors, and Sliding Patio Doors

When it comes to increasing energy efficiency, improving curb appeal, comfort, and noise levels of your home, there’s no better investment than replacement windows from Window Depot USA. But with so many different window replacement companies to choose from, how can you be sure you’re getting the best possible service?

Window Depot USA of St. Louis understands that windows and doors are more than just functional components of your home; they’re part of your connection with your neighborhood.

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5988 Mid Rivers Mall Dr. #238
St. Peters, MO 63304
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